Skilled & Passionate Hosting Support

No up-sells. No phone trees. No blame. Just real honest-to-goodness help from skilled WordPress experts.

Peace of Mind Starts Here

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With Pagely, our sites are fast, and the support has been amazing. We don't see Pagely as just another host, but a partner that we depend upon to run a successful WordPress business.

James Laws
  • Tierless Every agent is a bonafide engineer that can actually solve your issue the first time.
  • Seamless Because every agent is skilled you will rarely be transferred between agents, saving you time and hassle.
  • Peerless Consistently praised for our skilled and caring support, our team solves issues others struggle to even diagnose.

6 Month Customer Satisfaction

99.3%

Net Promoter Score

72.7

What is NPS? Given the NPS range of -100 to +100, a “positive” score or NPS above 0 is considered “good”, +50 is “Excellent,” and above 70 is considered “world class.” Based on global NPS standards, any score above 0 would be considered “good.”

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We're all very happy with Pagely's amazing customer support. They've been a perfect fit for our tech needs, and we'd happily recommend them to other large content sites looking for fully-managed WordPress hosting.

Alex Baker

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We've had the pleasure of working on the Pagely platform in different capacities over the years and every interaction we have with Pagely is excellent. All levels of support are above any other host we work with. Their technical depth and sincerity are the perfect compliment to their insanely solid and secure hosting environment.

Kimberly Lipari

Median Ticket Response Time

12 mins

Support Channels & Hours

Pre-Sales FAQ

Support Documentation

Ticket Based Support

24 / 7

Live Chat

8-5PM (PST) M-F

Private Slack Channel

8-5PM (PST) M-F

Twitter

Phone

Available on select plans.